Cloud Services

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The Juniper Mist WAN Assurance cloud offering enables simpler operations, better visibility into end-user experiences, and shorter mean time to repair for your connected wired and wireless devices, including IoT endpoints based on application telemetry data across the WAN. Now you can use our Mist AI solution to deliver better user experiences for the SD-WAN with Session Smart Routers or SRX Series gateways. 

 Features+Benefits 

• Visibility into WAN user experience with application-based context
• End-to-end impact analysis to user based on wireless, wired, WAN telemetry, states, and events
• Automatic corrections and identification for gateway misconfigurations and faulty interfaces
• Insight into Session Smart Router and SRX gateway telemetry, along with WAN link health
•  WAN Service-Level Expectations 
•  AI-Driven Application Insights 
•  Anomaly Detection for WAN Gateways 
•  Marvis for WAN 

Mist, a Juniper company, has a unique and powerful solution for promoting personnel and guest safety as part of your comprehensive business continuity plan. The solution leverages AI-driven analytics, self-driving Wi-Fi, and patented virtual Bluetooth® LE (vBLE) technology to enable seamless and cost-effective deployment of mission-critical use cases, including hot zone alerting, user journey information, and proximity tracing, to help minimize any further exposure. 

More specifically, IT departments are taking the lead in helping their businesses address key questions:

• If someone has identified themselves as positive for a virus (or they’re exhibiting symptoms), with whom did they recently come in contact?
• What areas within the office campus did they visit? How long were they there?
• Are there certain areas (hot zones) on campus that are more susceptible to spreading a virus?
• Can proactive actions be taken to prevent unnecessary contact?

Wi-Fi Assurance cloud service, Juniper’s machine learning driven by Mist AI, replaces manual troubleshooting tasks with automated wireless operations.

This subscription service makes Wi-Fi predictable, reliable, and measurable with unique visibility into user service levels.

• Ability to proactively optimize wireless performance
• Simple and secure access to resources
• Dynamic packet capture for troubleshooting
• Proactive root cause identification
• Network automation with API

The Wired Assurance cloud service with Mist AI enables simpler operations, streamlined troubleshooting, and better visibility into the experiences for your connected devices. It leverages rich Junos telemetry to deliver AI-powered automation and service levels and also onboards, provisions, manages and troubleshoots Juniper EX Series Switches.

• Single click activation and auto-provisioning for ZTP-enabled EX Switches
• Wired service levels for pre- and post-connection performance metrics
• Visibility of wired client and infrastructure health metrics
• AI-driven switch insights
• Proactive root cause identification with automated self-driving actions
• Open APIs for third party integrations

WAN Assurance cloud service enables simpler operations, better visibility into end-user experiences, and shorter mean time to repair for your connected wired and wireless devices, including IoT endpoints based on application telemetry data across the WAN. Now you can use our Juniper Mist cloud solution with Mist AI to deliver better user experiences for the SD-WAN with Session Smart Routers, SRX Series gateways, or both.

• Visibility into WAN user experience with application-based context
• End-to-end impact analysis to user based on wireless, wired, WAN telemetry, states, and events
• Automatic corrections and identification of gateway misconfigurations and faulty interfaces
• Insight into Session Smart Router and SRX gateway telemetry, along with WAN link health
• Built-in, industry-leading security foundation and rich Session Smart SD-WAN capabilities
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The Marvis Virtual Network Assistant (VNA) cloud service is the first AI-driven network assistant for enterprise networks. It simplifies everyday troubleshooting with self-driving actions and network performance analysis with real-time answers, transforming how IT teams interact and engage with networks to streamline operations and boost user experiences.

• Understand issues faster and get more done with the first conversational interface driven by Mist AI
• Turn insight into actions with automatic fixes or recommended actions for simplified troubleshooting
• Fix problems proactively and automatically before users know they exist
• Understand at an organization level, your WLAN, LAN, WAN and security domains without playing dashboard detective
• Analyze and correlate data to determine the magnitude and scope of issues

Premium Analytics cloud service offers enterprises network visibility and business insights to drive your digital transformation journey. This service provides insights into your network and business operations while overcoming the complex challenges associated with the influx of big data from the multitude of network and client end points.

• Networks insights on wired and wireless
• Security insights, including rogues and honeypots
• Client connections, including trends and counts
• Application visibility from Juniper Mist wireless queries, covering rank, list, trend, and counts
• Custom queries: for example, trends and counts for unique devices on multiple WLANs
• WAN visibility for link and application quality of experience (QoE)

Our User Engagement cloud service uses Virtual BLE (vBLE) array technology and cloud-based machine learning to drive down deployment costs and improve the accuracy of real-time indoor location services, from wayfinding to location-based proximity notifications. With our patented virtual Bluetooth® LE (vBLE), indoor location services are finally easy to deploy and scale, giving you unprecedented accuracy and agility.

• Implement new wireless services, such as indoor navigation and proximity messages
• Drive customer behavior with contextual offers
• Trigger HVAC, security cameras, and other IoT devices based on user location
• Easily direct employees to available resources such as meeting rooms
• Share location information with colleagues, family, and friends

Asset Visibility cloud service makes it easy to find key assets and people, and detailed location analytics are always at your fingertips. 

With our patented virtual Bluetooth® LE technology (vBLE), the same infrastructure for engaging with mobile users can be used for asset visibility.

• Improve product placement based on traffic patterns
• Optimize staffing resources to accommodate demand
• Find assets quickly
• Maximize real estate usage
• Lock doors and turn on cameras to prevent theft.

Risk Profiling Driven by Mist AI brings network security to the distributed access network edge, such as your campus and branch, and even work-from-home sites. It extends security beyond the Internet perimeter without requiring a new tool. An infected wired or wireless client observable by Mist AI is assigned a threat score determined by the Juniper ATP Cloud.

• Leverage security intelligence delivered by the ATP Cloud, including dynamic malware analysis, SecIntel threat feeds, encrypted traffic insights, and infected-host risk scoring.
• Receive threat intelligence-based actions from within the Mist Cloud based on risk scoring, including one-touch mitigation.
• Get geospatial location of infected users, devices, and IoT, either moving or stationary, located on your map.

Keeping your network up and running depends on the ability to resolve issues fast or even proactively identify conditions before they impact service. Juniper offers a wide range of support services that can be highly customized to help you manage your network for optimal performance and reliability while improving operational efficiency. Our flexible maintenance services offer mission-critical support for Juniper hardware and software products around the clock, 365 days a year.

Greater ITOps efficiencies are essential to digital transformation (DX), infrastructure resiliency, and exceptional user experiences. Network operators can achieve these efficiencies and outcomes by adopting artificial intelligence/machine learning (AI/ML)-powered tools that automate processes,  deliver actionable insights, and accelerate remediation times.