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Amazing Shopping Experiences With AI

Retail

The digital retail cycle starts from inventory to customer transaction, all being centered around the mobile endpoint.  Direct ship from factory floors or cashless transactions at brick & mortar is the new retail of today. As connected devices, from IP-based robots to cashless transaction smartphones, meet the voracious consumption of omnichannel consumer, retailers are at the forefront of experiencing digital transformation as their network becomes more mission critical.  


AI-driven wireless is the hottest trend in retail, with 7 of the top 40 retailers having implemented new networks in just the past 6 months. Seeking never-ending customer engagement, your peers are building the store of the future with AI-powered Wi-Fi and Bluetooth LE to increase revenue per transaction or customer retention. 


Now you can too!  Examples of Digital Retail Applications 


  • Process Automation – Use AI and ML to streamline workflows and optimize operations


  • Immersive Experiences – Use digital signage, smart shopping carts, and interactive mobile apps to engage consumers


  • Omnichannel Retailing – Blend in-store, online and social interactions to improve customer loyalty


  • Intelligent Merchandising – Use beacons and sensors to analyze shopper patterns and optimize store layouts


  • Kiosks – Introduce self-serve terminals with bots and live sales and support specialists

Juniper Mist Retail

Fast,Reliable And Secure Connectivity For Retail

User Safety is Key to Business Continuity Planning

NEXT-GENERATION Retail Networks Accelerate Digital Transformation

NEXT-GENERATION Retail Networks Accelerate Digital Transformation

Business Continuity Requires Smarter Networks that  Go Beyond Connectivity in Today’s New Norm. The parameters and restrictions dictated by the COVID-19 pandemic have impacted the reopening for many enterprises. Today’s IT  departments are taking the lead in helping their businesses address key questions like:


  • If someone has identified themselves as positive (or is exhibiting symptoms), with whom did they recently come in contact?  


  • What areas within the office or campus did they visit? How long were they there? 


  • Are the cleaners going to every location and doing deep cleaning of those areas?  


  • Can proactive actions be taken to prevent unnecessary personal contact? 

Business Continuity

NEXT-GENERATION Retail Networks Accelerate Digital Transformation

NEXT-GENERATION Retail Networks Accelerate Digital Transformation

NEXT-GENERATION Retail Networks Accelerate Digital Transformation

Forward-looking retailers are continuously seeking innovative ways to improve business performance and maintain a competitive edge in today’s global economy.


Many are fusing in-store and online technologies, using data analytics, machine learning, and AI to reinvent the customer experience and streamline business processes. In-store location beacons, smart sensors, and surveillance cameras can provide valuable insights into consumer behavior. And digital signage and interactive mobile apps can entice shoppers and transform customer engagements. 


The 128T Session Smart Networking solution is an advanced, service-centric networking solution that takes SD-WANs to a new level. Ideal for next-generation retail networks, the solution provides fast, secure and reliable WAN connectivity with unmatched economics and simplicity.


Digital Transformation of Retail Networks

Benefits Of AI-Driven Wireless In Retail Business

Increase Customer Engagement

Increase Customer Engagement

Increase Customer Engagement

Deliver a better onsite experience with personalized location services. No battery beacons required!


  • Customized greetings
  • Mobile check-in
  • Turn-by-turn directions
  • Find closest sales associate

Drive More Revenue

Increase Customer Engagement

Increase Customer Engagement

 

Real-time heatmaps and historical data on traffic patterns provide key insight into shopper behavior.


  • Improve product placement
  • Increase share of wallet
  • Boost conversion rates
  • Push relevant offers

 

Lower Operations Costs

Increase Customer Engagement

Lower Operations Costs

Wi-Fi has never been easier to set-up, manage, and troubleshoot with an API-driven platform with AI-driven insight.


  • Automate store IT operations
  • Accelerate branch rollouts
  • Simplify troubleshooting
  • Shift away from controllers

Proximity Tracing For AI Driven Enterprise:Key Use Cases

Journey Mapping

Proximity Tracing

Proximity Tracing

View historical traffic patterns and dwell times for individuals who have reported testing positive for COVID-19 – from the moment they came onsite to their departure.

Mist has a unique and powerful solution for promoting personnel and guest safety as part of your comprehensive business continuity plan. It leverages AI-driven analytics, self-driving Wi-Fi, and patented virtual Bluetooth® LE (vBLE) technology to enable seamless and cost-effective deployment of mission-critical use cases, such as hot zone alerting, user journey information, and proximity tracing to help minimize any further exposure.

Proximity Tracing

Proximity Tracing

Proximity Tracing

Quickly identify the proximity of users who have reported testing positive for COVID-19 to other team members

Note:This is based on the ID of a device, badge, or mobile application.  Specific user identities are only associated with these IDs when a) the customer has issued the device or badge using some or all of a person’s name in the device identification (e.g., J.Smith’s laptop), or b) for personal devices, when the end user has chosen to use his/her name on the device (e.g., Jim’s iPhone).   Mobile applications using the Mist SDK only collect data as configured by the customer and transmit data directly to the customer – Mist does not process or store the data except for location information.

Hot Zone Alerting

Disperse or divert traffic away from congested areas with real-time, location-based alerting.View trends over time to identify troublesome areas for proactive actions.

Note:This is done based on quantity of devices and their locations, not based on individual identities.

Indoor Location Experiences For Retail

Indoor location experiences are easily delivered with the Juniper Mist Virtual BLE technology. It allows you to quickly deploy location-based services without relying on physical BLE beacons. Bring more relevance and connect better with your retail customers with Juniper Mist User Engagement technology, driven by Mist 

Solution Briefs/Case Studies

Gap Inc. Transforms the In-Store Wi-Fi Experience

BUSINESS CHALLENGES : Transforming Retail with Mist AI Wireless .Deliver a great Wi-Fi experience to retail  associates and shoppers in a highly dynamic  retail environment while simplifying network  operations.


The digital retail cycle starts from inventory to customer transaction, all being centered around the mobile endpoint.  Direct ship from factory floors or cashless transactions at brick & mortar is the new retail of today. As connected devices, from IP-based robots to cashless transaction smartphones, meet the voracious consumption of omni channel consumer, retailers are at the forefront of experiencing digital transformation as their network becomes more mission critical.  AI-driven wireless is the hottest trend in retail, with 7 of the top 40 retailers having implemented new networks already.


The largest US specialty retailer transforms its wireless experiences to meet today’s omnichannel customers. Mist’s microservices offer visibility into the network health while pioneering today’s modern service level experiences (SLE) for the digital world.  By replacing battery beacons with virtual technology, Gap is increasing revenue and customer engagement with AI-driven Wireless. !

BUSINESS RESULTS

The largest US specialty retailer transforms its wireless experiences to meet today’s omni channel customers. 

 

• Delivered a great user experience to  employees and shoppers with AI-driven  Wi-Fi • Reduced technical staff visits to stores  by 85 percent • Enabled digital tranformation for North  American stores • Laid the foundation to deploy gamechanging services to leapfrog the  competition 

See Case Study

Mist Wireless is a Retailer’s Best Friend

 BUSINESS CHALLENGES : No IT staff at retail locations Lacked engagement with customers Guest Wi-Fi unreliable.

The Pet Shoppe’s previous Wi-Fi system was about ten years old and ready for an upgrade. They wanted something reliable and innovative. Other key requirements included support for Voice over Wi-Fi, seamless guest access, and reliable network connectivity for hand scanners and Wi-Fi printers.


The Pet Shoppe is a top retail chain engaged in the sale of specialty animal products and services. The company wanted to refresh the wireless network in its stores to improve operational efficiency and deliver a more interactive experience to customers. After an exhaustive trial of Wireless LAN (WLAN) solutions, The Pet Shoppe eventually chose Mist.

BUSINESS RESULTS :Reliable, Scalable and Manageable Wi-Fi

Top Pet Retailer Boosts Customer Engagement. 


 • Reliable network for associates and customers • Faster troubleshooting with AI • Boosted revenue and customer experience • Accelerated store deployments with automation.

See Case Study

Wolt Disrupts Dining in Europe; Mist Wi-Fi Powers Innovation

BUSINESS CHALLENGES :"Employees were frustrated with persistent problems across office Wi-Fi"


In 22 countries around Europe and Asia, you can pop open the Wolt app and get exactly what you’re in the mood for—pizza, sushi, or a perfectly done steak. It’s a magical experience when a courier in a blue shirt arrives at your door in less than 30 minutes. To make it all possible, food delivery platform Wolt deployed the Mist Platform to ensure great Wi-Fi for its new headquarters in Helsinki.

More than 20,000 couriers deliver food to homes and offices from 10,000 restaurants. Wolt is active in 80 cities throughout 22 countries, primarily in central and Eastern Europe. 

BUSINESS RESULTS

Wolt is setting off a dining revolution across Europe and Asia.

 • Delivered best wireless user experience  for fast-growing technology company • Deployed Wi-Fi for 300 people in less  than an hour • Simplified network operations with  automated workflows.


Read Case Study

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